FAQ


Being an offshore Web and mobile app development company, that has been awarded and recommended by the market experts of USA, UK, Germany, South Africa, Australia and Asian countries, we happily greet our potential users with our services. A common dilemma that can strike at your head regarding our services, have been answered beneath, please go through them. If still you dilemma remains, do not hesitate to write us on our contact page.


  • Essentially, you don't know what are your requirements? Would we help you?

    Definitely, we will help you. Let us know via making a call or submitting the contact form at the website and we will contact you within 15 minutes (during office hours) to discuss your inception in detail.


  • Will we assist you in the future related changes to a web page that has been developed by our company?

    Well, it depends on the changes you are going to make. If they are minor ones, we do not have any obligations, but if they will take around one working hour or more than we should have to prepare a written contract with all estimations.


  • How do you associate with NOTO Solutions?

    The process of association begins when you contact us with your requirements. Our expert team will analyze the feasibility of the project and respond back to you with estimation, questions and other relevant information. Once the discussion reached at finalization, we both have to sign an agreement and NDA to start the process of development.


  • How much time a website takes to complete?

    It solely depends on the resources and situations. For example, if you provide all resources on day one and have a fixed deadline, we will surely place it on time, but if you delayed in it, then it will take more time than estimated. More will be clear on a phone-call where our expert can analyze the functional scope and estimate you the final deadline.


  • How do payment flow works at NOTO Solutions?

    There are two ways to make the payment flow, one is the module-wise payment where we estimated the payment of each module and charged on per module basis. The payment of per module can be proceed at 50-50 basis. Another way is to make a fixed price of the project, where we require 50% as the deposit and 20% at the time of development and remaining 30% at the time of deployment.


  • Will I be having a full time dedicated developer?

    Definitely “Yes”. You will surely get a dedicated developer, who will work 180 hours in a month delicately on your project. You can monitor their work, communicate with them or assist them at any point to make your project as per your requirement.


  • How much a website cost?

    It depends on the functionality, resource utilization and other elements, to estimate the cost of a website, even few improvements can take a separate price quote too. To get a better idea about the estimation, you can connect with our experts who can analyze your requirement and give you a ballpark figure.


  • What is our core expertise and industry experience?

    We have been servingglobal clientele since 2007 and have our offices in USA and Canada along with our reach to 10+ leading countries. We have served more than 2000+ clients from different industries and growing the numbers day-by-day.

    As an eminent service provider, Web Development and Mobile App Development are two core spheres, where we lead the market and can commit industry oriented solutions as per your requirement.


  • What kind of technology do we support?

    We commit to provide A to Z technology expertise from HTML to PHP including with Angular JS, React JS, Node JS, Ruby on Rails, Android, IOS, Xamarin, Laravel, React Native, WordPress, Joomla, Drupal, etc. You can reach us with your required preference and we can assure you to assist you in that as we have a pool of certified developers and association with technology experts.


  • Do we develop mobile apps for all platforms?

    Yes, we have years of working experience in native and hybrid app development. You can hire us for IOS (iPhone and iPad), Android, PhoneGap, Windows, Xamarin, etc. and we will assure you about the quality and performance of the app, we build.


  • Have we also uploaded the application to the app store?

    Yes, if we have developed that app, then definitely we will upload it on the relevant app store. The fee charged by the store will be payable by you only.


  • Do we also do marketing of Mobile apps?

    Yes, we do. Our expert App Store Optimization team help will you in that. They can build a perfect strategy to make your app visible on search engine via implementing SEO in app marketing.


  • Can we use the graphics / UI, whichyou have created?

    Yes, we can. You can only hire us for the development process or the backend coding, and integrate your designs with that or we can do that too for you.


  • How will you know about the status of your projects?

    Well, you will be in touch with the project managers on Skype and even on call to get updates about the process of your project. Even, our developers will share their work with you to make you aware about the status. In case of SEO, a monthly report will be send to your email so that you can easily idealize the progress of the work.


  • How we communicate?

    Over the years, technology has significantly changed the way people communicate. Originally, the telephone replaced the telegraph. Now cell phones, email and the Internet top the list of preferred communication methods. We are available 24*7 and provide the full time support with all the preferred communication sources which includes, Voice call, Email, Social networking, Blogs, Online Chat Support.


  • What you will get in our after delivery support?

    Support and Maintenance

    The followings are the model we use as per desired from the various client needs. This is the support phase where we take care of the bugs which may be raised after final release and reported by application users. After the deployment of the application 3 months free bug removal support will be provided. 1. Bug fixes.
    2. Our response time, Monday - Friday, 09:00 to 19:00 Hours Indian Standard Time.

    Premium Support [PAID]

    The premium support package includes the following:
    1. Time and Material Services (Hourly Rate Model)
    Hourly Rate model suits where the project specification changes on an ongoing basis based upon the market trends and where in the customer does not have full month’s usage for a person. The client pays a fixed hourly rate, which is agreed at the time of contract signing.
    2. Standard Block Hours Services
    Standard Block Hours provide your business with a simple and flexible approach to obtaining professional IT services that can be used on, as-needed basis.
    3. Time Critical Block Hours Services
    NOTO IT Solutions offers Critical Time Block Hours services for critical issues at critical time (during non-business) hours.
    Managed Services
    Managed Services is the best and proven solution if you need a complete control over technical resources involved into the development process. The best features of this model are high level of transparency, flexibility, scalability and above all, the security.


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